appcrash error

Hello,

I have a problem that couldnt been solved for a couple of hours,

when I run galapagos on rhino, it stopps after 1 or 2 hours with the error attached.

I am really disappointed and confused,

can anybody help me solve the problem?

Thanks!

Replies to This Discussion

Permalink Reply by David Rutten on September 5, 2015 at 4:40am

Can you post maybe some details about the file itself? Or maybe even the file?

Permalink Reply by Fahimeh Motazedian on September 6, 2015 at 12:26am

Hi David, i have attach

Attachments:

5-1.gh, 512 KB

Permalink Reply by David Rutten on September 6, 2015 at 5:24am

That file depends on all sorts of installed applications and xls files which I do not have. I won't be able to debug this. However I doubt anyone else will be able as well, as a 1~2 hour running time before a non handled exception occurs sounds really hard to track down.

This crash was not caught by any of Rhino's build in error trapping mechanisms which leads me to suspect it's probably a case of running out of memory. Can you confirm that the memory usage of Rhino.exe increases incessantly over the course of that one hour?

Permalink Reply by Fahimeh Motazedian on September 6, 2015 at 6:02am

I wanted to export data if the rhino stops working, so I used export to excel, because befor that the file stopped several times, you can delete xls related files, I have attached the file without xls.
sometimes it stops working after 10 minutes, not always 1 hour.

How can I find out that the memory usage increases? and how can I find a solution?

I work on a good computer with high CPU and memory, and this matter is really important for me to solve, because it's a part of my PhD thesis and I don't have much time. So I really need your help and will try anything you think might be helpful. Thanks

Attachments:

5-2.gh, 505 KB

Permalink Reply by David Rutten on September 6, 2015 at 6:45am

Windows Task Manager can be used to monitor memory usage. It doesn't really matter how much memory you have or how good it is, the amount of memory Windows allocates for an application is no more than 2GB for 32-bit applications. When that amount runs out then Windows will kill the application.

More memory and fast memory will result in the app running faster (within limits), but it will not shield against out-of-memory errors. If on the other hand you're running a 64-bit version of Rhino5, then it is probably not an out-of-memory error.

Permalink Reply by Fahimeh Motazedian on September 6, 2015 at 6:50am

I use a 64-bit version of Rhinoceros 5.

Is there anything related to opennurbsx64.dll? what is it?

Permalink Reply by David Rutten on September 6, 2015 at 7:34am

Oh indeed, so the problem probably isn't that you're running out of memory. In that case memory corruption is the next likely suspect, but that's not any easier to find or fix, so not really good news at all...

opennurbsx64.dll is the file writing/reading library we use for 3dm files, it also provides some very basic geometry functionality. It's McNeel code which is part of the Rhino program. I'll contact the core developers in Seattle so they are at least aware of this.

Permalink Reply by Fahimeh Motazedian on September 6, 2015 at 7:40am

So, is there any hope?

Can I wait for good news?
There must be a way! I cannot leave it without a solution.
Is it possible that someone runs this algorithm on his system, so at least we can find out if the problem is with the system or the algorithm...

Permalink Reply by David Rutten on September 6, 2015 at 10:54am

I wouldn't wait for good news if you're on a deadline, even if it can be fixed it will take a long time. But we're no longer actively developing Rhino5, so the first thing to test is to see if this still crashes on Rhino6.

What problem were you trying to solve with this file?

Permalink Reply by David Rutten on September 6, 2015 at 6:48am

When I open that file I get "You should first let Honeybee to fly..." errors. I don't know what to make of that.

Permalink Reply by Fahimeh Motazedian on September 6, 2015 at 6:54am

It didn't have this error on my system.

the honeybee and ladybug are flying in the file!

Permalink Reply by Fahimeh Motazedian on September 6, 2015 at 11:29am

that's too bad...

so, are you sure the error is for the Rhinoceros (and not honeybee or grasshopper)? Is there any trial Rhinoceros 6 available?
In this file, I want to find the best angle and dimension for a lightshelf in every hour of some specific days, do you have any other suggestion to do it? It took a long time for me to learn honeybee, that's a pity I can't get results.