Installation issues

This is a place to ask qustions about installation. Please post your questions here and I will get to them as quickly as I can.

Replies to This Discussion

Permalink Reply by Aleksandra Iourkova on April 23, 2021 at 12:50pm

Dear all,
I've run the Pachyderm installation with no problems, but when I start Rhino I get a message "Error loading Pachyderm Acoustic", and no commands starting "Pachyderm" work in Rhino.
When I start Grasshopper, I get another error message, nevertheless the Pachyderm panel is active.
After I start to assemble my definition, the node comes up with more mistakes and the definition doesn't run.
I would be very grateful for any advice!

Rhino 6

Attachments:

q1.jpg, 82 KB
q2.jpg, 70 KB
q3.jpg, 142 KB

Permalink Reply by Arthur van der Harten on April 23, 2021 at 2:09pm

Hi,

What version of Rhino 6 are you running? I'm not sure whether it was the compatibility check (as usual) but if you are running a version that is too far out of date, the compatibility check will fail.

Updates to the latest service release are free for licensed users.

Arthur

Permalink Reply by Aleksandra Iourkova on April 23, 2021 at 2:22pm

Thank you for your reply!
I made a mistake, I actually have both Rhino 6 and 7 installed, and I get the same issue in both. It seems to me that it references to another version of file "Pachyderm_Acoustic_Universal", because Grasshopper shows an error "couldn't load Pachyderm_Acoustic_Universal version 2.0.0.2", while in the C:\Program Files\Pachyderm_Acoustic folder I have a same titles file, version 1.0.0.1

Do you have any idea why that could be?

Attachments:

q4.jpg, 243 KB

Permalink Reply by Aleksandra Iourkova on April 25, 2021 at 8:00am

Hi!
Please see the messages from Rhino attached. I still cannot figure out a way to make Pachyderm work.

Thank you in advance,

Aleksandra

Attachments:

q5.jpg, 260 KB

Permalink Reply by Arthur van der Harten on April 25, 2021 at 10:01pm

Aleksandra,

I see one issue already. Your q5.jpg shows me what version of Rhino 5 you are running, and it is is too far out of date. You should have at least Rhino 5 SR14. That might be your entire problem, but I can't really be certain. You should update Rhino 5 to be certain.

Second, please answer my question about what version of Rhino 6 you are running. Go to the 'Help' menu at the top of Rhino. Then go all the way down to where it says "About Rhinoceros...", and click it. The dialog that pops up will have a section in the lower right hand corner, where it will say "Version 6 SR__" I need to know the SR__ - what number. Mine says "Version 6 SR30". What does yours say?

Arthur

Permalink Reply by Aleksandra Iourkova on April 26, 2021 at 12:17am

Arthur, thank you so much for your reply!
The version is Version 6
(6.1.18023.13161, 23.01.2018)

Permalink Reply by Aleksandra Iourkova on April 26, 2021 at 8:44am

I've updated to the latest Rhino version and Pachyderm work beautifully. Thank you so much for such a powerful plugin!

Permalink Reply by Arthur van der Harten on April 26, 2021 at 9:35am

Glad you like it.

Arthur

Permalink Reply by Encarni Encinas on April 19, 2023 at 2:45am

Hi All,

I have been trying to add the Pachyderm Acoustics plugin for both Rhino 6 SR10 and Rhino 7 SR19. For both programs I get the loading error when trying to add the plugin, and I don't know why or what I can do to fix it.

If anyone has any hints on how to fix it, it would be of great help to me.
Thanks in advance :)

Encarni

Permalink Reply by Arthur van der Harten on April 19, 2023 at 5:13am

Hi,
You need rhino 6 sr28 at least to run pachyderm. Please update your rhino version.

I'm not sure why Rhino 7 isn't working, though. Can you tell me more about your installation? Are you installing the latest pachyderm?

Arthur

Permalink Reply by Encarni Encinas on April 19, 2023 at 5:18am

Hi Arthur,

Thanks for your quick response!

This is the version of pachyderm I installed (the one from 2018 frm the orase page):

https://www.dropbox.com/s/wl4jn2512afu832/Pachyderm2.0RC26%20Instal...

I also found in one thread the 2022 version, but not yet installed. Should I use that? or could you send me the link to the latest one?

Permalink Reply by Arthur van der Harten on April 19, 2023 at 5:29am

Huh... Try updating rhino. It really should work.

You can also try the new wip build to see if that works any better. See the website:

https://www.orase.org/resources

Arthur