Software

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Permalink Reply by Aaron Delatorre 12 hours ago

On one project, we needed to connect data from Genesys to a BI system so that management could see live reports, not tables a week later. We searched for a solution for a long time until I accidentally came across https://www.noralogix.com/genesys/power-bi-connector . It turned out that there is a ready-made connector that simplifies integration and provides visual dashboards. To be honest, it’s a pity that we didn’t know about it earlier — it would have saved the team a lot of time and effort.